Pricing: specific to your needs
premium services + great value
We are proud to offer our outstanding services at a competitive price in order to be as accessible as possible. And with a variety of services to choose from, you won’t pay for what you don’t need.
New Customers
Introductory Special
Limit 1 per household
$120
- 1 Standard 2-hour session
- Available as In-Home or Remote
Membership
Annual Charge
$150
- Discounts on all services
- Includes 60 minutes of remote troubleshooting
In-Home Services
Standard Session
Member
$150
- 2-hour tech lesson
- Includes one 10 min. break
Standard Session
Non-Member
$175
- 2-hour tech lesson
- Includes one 10 min. break
Session Package
Member
$1,400
- Includes 10 standard sessions
- Bulk discount
- Pay in advance; 2 session/mo. minimum
Session Package
Non-Member
$1,650
- Includes 10 standard sessions
- Bulk discount
- Pay in advance; 2 session/mo. minimum
Labor & Troubleshooting
Member
$85/1st hr
- Device setups, data management, etc.
- First hour is a flat charge; not pro-rated
- Apple Devices: $80/hr for additional time, pro-rated
- Non-Apple Devices: $40/hr for additional time, pro-rated
Labor & Troubleshooting
Non-Member
$95/1st hr
- Device setups, data management, etc.
- First hour is a flat charge; not pro-rated
- Apple Devices: $90/hr for additional time, pro-rated
- Non-Apple Devices: $50/hr for additional time, pro-rated
Remote Services
Standard Session
Member
$130
- 2-hour tech lesson
- Includes one 10 min. break
Standard Session
Non-Member
$155
- 2-hour tech lesson
- Includes one 10 min. break
Session Package
Member
$1,200
- Includes 10 standard sessions
- Bulk discount
- Pay in advance; 2 session/mo. minimum
Session Package
Non-Member
$1,450
- Includes 10 standard sessions
- Bulk discount
- Pay in advance; 2 session/mo. minimum
Support & Troubleshooting
Member
$60/60 min.
- Must purchase minutes in advance.
- Subject to availability. Time balance adjusted following each call.
- Unused minutes expire 1 year from purchase date.
Support & Troubleshooting
Non-Member
$75/60 min.
- Must purchase minutes in advance.
- Subject to availability. Time balance adjusted following each call.
- Unused minutes expire 6 mo. from purchase date.
Cancellation / no-show policy
24 Hours is All We Need
24 hours notice is required for there to be no penalties.
1 freebie per year calendar year; afterwards:
Late cancellations: standard sessions @ 50% / labor & troubleshooting @ 75% (first hour only)
No-shows: standard sessions @ 75% / labor & troubleshooting @ 100% (first hour only)
*Customer will need to pay these charges before new appointments will be scheduled*